Shipping policy
Delivery Information
At LECCA, we aim to deliver your orders promptly and securely within the UK. Please review our shipping policy for details on delivery times, shipping costs, and other important information.
Standard Shipping
- Delivery time: Standard delivery typically takes 3-5 business days within the UK.
- Shipping costs: Shipping costs are calculated at checkout based on the weight and destination of your order. We offer free standard shipping on orders over a certain amount, which will be clearly indicated at checkout.
Order Processing
- Processing time: Orders are processed within 1-2 business days after purchase. You will receive a confirmation email with tracking information once your order has been dispatched.
- Holidays and weekends: Orders may not be processed or shipped on weekends and UK public holidays.
Tracking Your Order
Once your order has been dispatched, you will receive an email with tracking information. You can use this information to track the status of your delivery.
Lost or Damaged Items
If your package is lost or arrives damaged, please contact our customer service team at info@lecca.club as soon as possible. We will work with you to resolve the issue.
Returns and Refunds
For information on our returns and refund policy, please refer to our Returns & Refunds page.
Contact Us
If you have any questions or need assistance with your order, please contact us at info@lecca.club. We're here to help!